Privacy Policy

This Privacy Policy explains how Rainmeter Floral Atelier, LLC (“Rainmeter,” “we,” “us,” or “our”) collects, uses, discloses, and safeguards your information when you visit rainmeterflowers.com (the “Site”), place an order, or otherwise interact with us. By using the Site, you agree to the practices described here.

1. Information We Collect

We collect the following categories of information:

• Information you provide — name, email, phone number, billing and delivery addresses, gift messages, and any details you submit through our forms or at checkout.
• Order and transaction data — products purchased, order value, and delivery preferences. Card payments are processed by our payment provider; we do not store full card numbers.
• Information collected automatically — IP address, device and browser type, pages viewed, and referring URLs, gathered through cookies and similar technologies (see our Cookie Policy).
• Marketing data — your subscription status and engagement with our newsletters.

2. How We Use Your Information

• To process, fulfill, and deliver your orders;
• To communicate with you about orders, inquiries, and customer service;
• To send marketing communications where you have consented, which you may withdraw at any time;
• To operate, maintain, analyze, and improve the Site;
• To measure advertising and marketing performance, including via Google Ads and Google Analytics;
• To detect fraud and comply with our legal obligations.

3. Advertising & Analytics

We use Google Analytics and Google Ads (including conversion tracking and remarketing) to understand how visitors use the Site and to measure our campaigns. These services use cookies and may collect your IP address and online identifiers. Where required, we load advertising and analytics cookies only after you provide consent through our cookie banner. You can opt out of Google Analytics using Google’s opt-out browser add-on and manage ad personalization in your Google Ad Settings.

4. How We Share Information

We do not sell your personal information. We share it only with:

• Service providers who help us operate (payment processors, delivery couriers, email and hosting providers, analytics);
• Professional advisors and authorities where required by law;
• A successor entity in connection with a merger, acquisition, or sale of assets.

5. Your Rights

Depending on where you live, you may have the right to access, correct, delete, or port your personal information, and to object to or restrict certain processing. Residents of California (CCPA/CPRA) and the EEA/UK (GDPR) have specific rights, including the right to opt out of the “sale” or “sharing” of personal information. To exercise any right, email us at hello@rainmeterflowers.com.

6. Data Retention & Security

We retain personal information for as long as necessary to fulfill the purposes described here and to meet legal requirements. We use reasonable technical and organizational measures to protect your information, though no method of transmission over the internet is fully secure.

7. Children’s Privacy

The Site is not directed to children under 13, and we do not knowingly collect personal information from them.

8. Changes to This Policy

We may update this Privacy Policy from time to time. The “Last updated” date above reflects the most recent revision.